If this is your first time travelling to Uganda, there’s a good chance you’ve heard all sorts of stories. And the only thing people keep asking you is: “Isn’t it dangerous?”, “Are you really going there all by yourself?” and “Is it safe?!”
Our answer?
A hundred million percent yes.
Uganda has become a second home to me. It’s a country that completely stole my heart, and if there’s one thing we’re sure of, it’s that it has a way of changing people. So before you arrive, I’d love to share a few insider tips, cultural differences and fun facts that will help you settle in even faster.
Is Uganda safe?
This is probably the question we get asked the most.
The honest answer? I’ve always felt incredibly safe in Uganda. Of course, just like anywhere else in the world, it’s important to use common sense. Don’t do anything you wouldn’t do at home, keep an eye on your belongings and be aware of your surroundings.
People often have preconceived ideas about Africa because of what they see on the news or online. But Uganda is so much more than those headlines. It’s one of the friendliest, warmest and most welcoming countries I’ve ever experienced (and I have seen almost all continents ;).
Once you’ll dive deep into the unknown – you’ll understand exactly why I keep coming back.
You might come with the idea to “change lives”… but you’ll leave with your own life changed
Many volunteers arrive in Uganda hoping to make a positive difference. And while your time and enthusiasm are incredibly valuable, you’ll quickly realise something unexpected…
You’re probably going to learn just as much from the people here as they learn from you, maybe even more…
Uganda has a beautiful way of changing your perspective. It teaches patience, gratitude, community and joy in the simplest moments. The goal isn’t to “save” anyone – it’s to learn from one another, share experiences and cultures, and build genuine connections.
By the end of your stay, don’t be surprised if you feel like you’ve received far more than you’ve given. You’ll arrive here as a guest, leave as a friend, and come back as family.
Is volunteering with children harmful?
This is one of the questions we’re asked most often, and honestly, we think it’s an important one.
Some people argue that volunteering with children can be harmful because children may become attached to volunteers who eventually leave. We completely understand where that concern comes from. In fact, it’s something we’ve thought about carefully ourselves.
The difference lies in how a volunteering programme is organised.
At our school, volunteers are never there to replace local teachers or become the children’s primary caregivers. The school is run by experienced Ugandan teachers who know the children, understand the community and provide the stability the children need. Volunteers simply support the lessons, assist teachers in the classroom, help with English or sports lessons, or work on a specific school project, internship or university placement.
Another important difference is the length of stay. We ask volunteers to stay for a minimum of two weeks, and many stay for several months. This gives volunteers enough time to build meaningful relationships, understand the local culture and make a genuine contribution, rather than just passing through for a few days.
Of course, saying goodbye is never easy. But that’s true of many meaningful relationships in life. The children don’t depend on volunteers—they already have a strong support system through their families, teachers and community. Volunteers simply become one small part of that bigger picture for a little while.
For us, volunteering isn’t about “saving” anyone. It’s about cultural exchange, learning from one another and creating valuable experiences for both the volunteers and the children. The wellbeing of the children will always come first, and if we ever believed our programme wasn’t in their best interests, we’d change it.
What is it like to volunteer with children?
One thing you’ll notice straight away is how incredibly affectionate many of the children are. They’ll fight over who gets to hold your hand, touch your hair, want to play games with you, laugh with you and show you everything they’ve learned.
At the same time, every child is different. Some will instantly become your little shadow, while others might take a bit longer to warm up – and that’s completely okay. We always encourage children to interact in a way that feels comfortable for them.
The most important thing you can bring isn’t a suitcase full of gifts – it’s your time, your attention and your enthusiasm.
Cultural differences you’ll soon learn to love
One of the most beautiful things about travelling is discovering that not everyone experiences life in the same way.
Time works differently
You’ll quickly discover that time works a little differently in Uganda.
If you’re meeting up with your Ugandan friends, don’t be surprised if “I’m on my way” still means they haven’t actually got out of bed yet.
My advice? Tell everyone to arrive an hour or two earlier than you actually need them… and don’t feel too guilty if you accidentally keep them waiting once in a while. Chances are they’ll do exactly the same to you!
At first this might take some getting used to, especially if you’re used to planning every minute of your day. But before long, you’ll probably find yourself slowing down too. And honestly? It’s one of the things we miss most whenever we’re back home.
One more tip: don’t bother texting someone if you need an answer quickly – just call them straight away. Otherwise, there’s a good chance you’ll still be waiting for a reply by the end of the day.
One last thing: don’t be surprised if someone calls you and hangs up almost immediately. This is actually very common in Uganda and is often just a friendly way of saying, “Call me back when you can. I’m low on airtime.”
Go with the flow
If there’s one piece of advice I’d give every volunteer before arriving in Uganda, it’s this: don’t overthink everything.
Life here isn’t built around detailed schedules, colour-coded calendars or planning every hour of the day. Things often work themselves out along the way – and somehow, they almost always do.
You’ll notice this in everyday life, but also while volunteering. Sometimes you’ll be given plenty of freedom in the classroom and encouraged to come up with your own ideas. That isn’t because people are unprepared; it’s simply a different way of working. People tend to trust that things will fall into place and that everyone will contribute in their own way.
Our advice? Be flexible, embrace the unexpected and don’t worry if everything doesn’t go exactly according to plan. Some of the best moments in Uganda are the ones you never planned in the first place.
Community comes first
One of my favourite things about Uganda is the incredible sense of community.
You’ve probably heard the saying:
“It takes a village to raise a child.”
In Uganda, that saying genuinely comes to life.
I still remember one of my first visits to Uganda. I walked over to Bukomansimbi to see some friends and noticed they were happily carrying around a tiny newborn baby.
Curious and enthusiastic, I asked, “Whose baby is that?”
Their answer?
“We actually don’t know. The mother had to go to work, so we got asked to look after the baby for the day.”
And that was that.
People look out for one another here. Neighbours become family, children grow up surrounded by an entire community, and sharing what you have – even if it’s very little – is simply part of everyday life.
Many people may own less than we’re used to in Europe, but they’re often incredibly generous with what they do have. It’s a beautiful reminder that happiness isn’t measured by how much you own.
Respect people’s privacy
You’ll quickly realise there’s something beautiful to photograph around every corner. But before taking pictures of people, always ask for permission first. It’s a small gesture of respect that goes a long way, and more often than not, it’ll turn a photo into a genuine interaction.
Don’t be surprised if people stare
If you notice people looking at you, don’t panic – you don’t have spinach stuck in your teeth.
In Uganda, staring isn’t considered rude in the same way it often is in Europe. People are naturally curious, especially in smaller villages where they may not meet international visitors every day.
Most of the time they’re simply interested, think you look beautiful or are wondering where you’re from. A smile and a wave usually go a long way.
Dress respectfully
Uganda is generally a little more conservative when it comes to clothing than many Western countries.
There’s absolutely no need to cover your shoulders or wear long sleeves all day, but wearing clothing that’s slightly more modest – especially while teaching – is appreciated and shows respect for the local culture.
Music is everywhere
If there’s one thing Ugandans know how to do, it’s enjoy music.
Whether it’s at school, in the village, at the hotel or during a random Tuesday afternoon… don’t be surprised if someone suddenly starts dancing.
And honestly? Join in.They will love it and be happy to teach you some new moves!
Everyone speaks English (well… almost!)
One of the nicest surprises for many volunteers is that communication is much easier than expected.
Children who attend school learn in English, which means many of them speak English surprisingly well. Teachers are fluent, and most adults who have been to school will also speak English.
So don’t worry – you definitely don’t need to learn Luganda before arriving.
School life is different
As Kids Gear and Hoys College are boarding schools, children in Uganda often spend more time with their classmates and teachers than they do with their own parents.
Because of this, schools become much more than places to learn – it becomes their home and safe place. Teachers are role models, classmates become like brothers and sisters, and the bond within a class is often incredibly strong.
Another thing you’ll notice?
Mobile phones are generally not allowed at school, and many people still don’t own smartphones.
Ironically, that’s one of the things I love most.
Every time I’m in Uganda, my own screen time somehow drops to around an hour a day. Instead of endlessly scrolling, I’m talking, playing football, dancing, listening to music, exploring the village or simply enjoying each other’s company.
It’s a refreshing reminder of how nice life can be when you’re a little less connected to your phone and a little more connected to the people around you. Turns out that when you’re not glued to your phone all day, the occasional power cut isn’t a big deal after all!
Download WorldRemit before you leave
One of the first things I recommend doing is downloading WorldRemit before your trip.
In Uganda, you’ll quickly discover that paying works a little differently than you’re probably used to. Outside of the larger cities, paying by debit or credit card isn’t very common. Instead, people mainly use cash or Mobile Money. Think of it as taking one small step back in time… but in the best way possible.
With WorldRemit, you can easily transfer money from your own bank account to your Ugandan SIM card. Once the money is on your phone, you can get cash, buy mobile data, purchase airtime and even send money to others – all straight from your phone.
Don’t worry if it all sounds a little confusing right now – we’ve got you! Once you arrive, we’ll show you exactly which codes to use and how everything works. Give it a few days, and you’ll be using Mobile Money like a local Ugandan without even thinking about it!
Buy your SIM card at the airport
Trust me on this one: don’t buy a digital SIM card or use your home SIM card for mobile data in Uganda – it’ll cost you an absolute fortune. A local Ugandan SIM card is much cheaper, much easier, and we’ll help you get everything set up as soon as you arrive. As soon as you arrive at Entebbe Airport, we highly recommend buying a local SIM card.
Our favourite provider is Airtel, but MTN is also a great option with good coverage.
Buying your SIM card at the airport is by far the easiest option. The staff are used to helping international travellers, they’ll register everything for you, help you activate your SIM card, set up your Mobile Money account and even assist you with purchasing your first data bundle.
If you wait until you’re in town, things become a bit more complicated, as you’ll usually need someone with a Ugandan ID to help register the SIM card.
So save yourself the hassle and get it sorted before leaving the airport.
“Muzungu!”
Don’t be surprised if you hear children (and sometimes adults) shouting “Muzungu!” when they see you.
Muzungu simply means “white person” or “foreigner.” It’s not meant as an insult at all. In fact, people are usually just excited to see you and curious about where you’re from. Most of the time it’s followed by a big smile and an enthusiastic wave.
So don’t worry – you’ll probably get used to hearing it several times a day!
Learn a few local words
You definitely don’t need to speak Luganda to get around, but learning a few words always puts a smile on people’s faces.
Here are two you’ll use all the time:
Webale = Thank you
Oli otya? = How are you?
Gendi = I’m fine
Don’t worry – you’ll learn plenty more once you arrive!
Fun fact!
Did you know you can often recognise twins in Uganda by their names?
Traditionally, twin boys are named Kato and Wasswa, while twin girls are named Nakato and Babirye. So if you meet a Kato or a Nakato, there’s a good chance they have a twin sibling somewhere nearby!
Local food: Give everything a try!
One of the best ways to experience Uganda is through its food. At the hotel, you’ll enjoy a mix of local Ugandan dishes and international meals, so there’s something familiar if you’re still getting used to the flavours – but we definitely encourage you to try as much local food as you can!
My personal favourite? A Rolex. And no… we’re not talking about the luxury watch.
A Rolex is one of Uganda’s most popular street foods. It’s made with a freshly baked chapati – a soft, flaky flatbread that’s similar to a wrap – filled with a delicious omelette made with eggs, tomatoes, onions and other vegetables. It’s simple, affordable and incredibly tasty.
Trust me… after your first Rolex, there’s a good chance you’ll be craving another one the very next day.
Boda bodas: Uganda’s favourite taxi
If there’s one thing you’ll notice within minutes of arriving in Uganda, it’s the endless stream of boda bodas. These motorcycle taxis are everywhere and are by far the most common way for people to get around.
And when we say everything fits on a boda… we really mean everything. Don’t be surprised if you see an entire family of five riding on one, someone transporting a mattress, dozens of jerry cans, a stack of chairs or even a goat. After a while, you’ll stop being surprised and start wondering what can’t be transported on a boda!
The best part? If you’d like to, we’ll happily teach you how to ride one yourself. A boda is basically a motorcycle with gears, and once you’ve got the hang of it, it’s an amazing way to explore the area.
Cruising along the quiet dirt roads, waving to children, passing banana plantations and tiny villages, and discovering places most tourists never get to see… that’s when you experience a completely different side of Uganda. Away from the safari jeeps and tourist hotspots, you’ll discover everyday life – and that’s where some of the most unforgettable memories are made.
Don’t be surprised if children excitedly shout “Muzungu!” as you ride past on a boda. Give them a wave, and chances are they’ll burst into the biggest smiles.